1. Introduction
MintNova Labs Inc. ("MintNovaLabs," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mintnovalabs.com or engage with our services.
2. Information We Collect
Information You Provide
- Contact information (name, email address, phone number, company name)
- Business information (industry, company size, role, ideal customer profile)
- Communications you send to us (emails, form submissions, chat messages)
- Billing and payment information (processed securely through third-party payment providers)
Information Collected Automatically
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referral source)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about your account, campaigns, and results
- Process payments and send invoices
- Send marketing communications (with your consent, which you can withdraw at any time)
- Analyze website usage to improve user experience
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers: Third-party vendors who assist us in delivering our services (e.g., email infrastructure, CRM, analytics, payment processing).
- Legal compliance: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Cookies and Tracking
We use cookies and similar technologies to analyze site traffic, personalize content, and understand how visitors interact with our website. You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Marketing cookies: Used to deliver relevant advertising and track campaign performance.
6. Data Security
We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS), access controls, and secure data storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Request portability of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at hello@mintnovalabs.com.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. The "Last updated" date at the top reflects the most recent revision.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: